Enterprise Custom Web Development & Platform Architecture
Ozon Expertplace Platform Development
“Expertplace is Ozon’s internal knowledge-sharing platform designed to connect employees. Our web development agency was responsible for delivering the full custom platform build — including hardware-software integration, front-end development, and technical support.”
Expertplace is Ozon’s internal knowledge-sharing platform designed to connect employees across the organization. Ozon defined the product architecture and visual identity — our studio delivered the full platform build within a strict eight-week deadline, from development and QA to launch and post-launch technical support.
Ozon provided the initial product architecture and visual style. Our studio was responsible for delivering the full platform build within an eight-week deadline — including development, quality assurance, iterative bug fixing, launch preparation, and post-launch technical support. During the early phases, our task was to identify and resolve any unforeseen issues and ensure a smooth experience for thousands of internal users.
The Challenge: Building an Internal B2B Knowledge Platform
The project required implementing a multi-tier role model with moderation, an advanced expert dashboard, a request and reviews system, and a points-based rewards marketplace.
From a technical standpoint, the platform needed:
- SSO integration
- full-text search with morphology and typo tolerance
- a flexible CMS for administrators
- secure data encryption
- a robust notifications system
- a stable, responsive interface capable of handling complex user flows
The Solution: Scalable Architecture & 24/7 Technical Support
“Grid Rebels built a scalable web architecture that supported all expert-side functionality. We provided 24/7 technical support and helpdesk service, ensuring the stability of user dashboards and the rewards system for this complex B2B platform.”
